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  • We will only deliver Products ordered through the Site to a location where we provide delivery services. You may receive multiple deliveries for your order and these are described at the point of checkout. We or our delivery company may need to contact you to arrange a delivery date for certain products. * We only deliver to addresses in Australia
  • You may obtain further information on the Site about our delivery timeframes and how we deliver certain Products. The Delivery Fee for your order depends on the type of Product you order (in particular, the size and weight of the Product).
  • You agree to comply with certain delivery requirements specified below and such other requirements that we notify you when you place your order through the Site.
  • An appropriate person must be present to accept the delivery of your order.
  • We may require the person accepting the delivery of your order to: (a) provide us with proof of that person’s identity (including photographic identification) and, where relevant, age. If the order has been paid by credit card, then we may also ask you to show us the credit card for us to conduct our verification checks; and (b) where relevant, provide us with proof that the consents referred to under the “Restricted Products” section of these terms and conditions have been obtained.
  • If there is no appropriate person (for example, above 18 years old for Restricted Products) at the Delivery Address to receive the order or you are unable to show us the credit card for us to conduct verification checks, then we will not deliver the Products you have ordered. In this instance, we will endeavour to contact you or you may contact us to arrange for delivery at a different time, and we may charge you an additional Delivery Fee for that replacement delivery.
  • Automotive Audio Visual is committed to compliance with privacy laws which apply to its businesses and which set out standards for the management of personal information.
  • This policy outlines our personal information management practices. Specifically: the kinds of personal information we collect and hold; how we collect and hold it; the purposes for which we collect, hold, use and disclose it; your right to access and seek correction of it; our sharing of your personal information overseas.
  • What, how and when you buy from us or have expressed an interest in buying from us;
  • your stated or likely preferences, for example whether you may be interested in particular products or promotions.
  • We will provide you with access to any of your personal information we hold (except in limited circumstances recognised by law). If you wish to access your personal information or have an enquiry about privacy, please contact us.
  • The Automotive Audio Visual Returns Policy applies to all purchases of Products using the Site and forms part of these terms and conditions. If you suspect that a Product is damaged on delivery, then you should refuse to take receipt of that Product and notify us.
  • Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. You may also be entitled to remedies that cannot be excluded under the Australian Consumer Law if any services supplied by us to you fail to meet a consumer guarantee under the Australian Consumer Law.
  • We are not to held responsible for incorrect or impropper installation of any product, all products should be installed or fitted by a profesional and licensed installer.
  • You may purchase Products by selecting and submitting your order through the Site in accordance with these terms and conditions
  • Any order placed through this Site for a Product is an offer by you to purchase the particular Product for the price notified (including the delivery and other charges, fees and taxes) at the time you place the order, on the terms and conditions set out in these Automotive Audio Visual Online Terms and Conditions Agreement.
  • We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the Site.
  • You agree to provide us with current, complete and accurate details in response to requests by us, to you, for information.
  • You may pay the fees and charges for an accepted order with any of the following payment methods: Paypal
  • If we are unable to successfully process your nominated payment method (being the applicable PayPal payment) for your order that is accepted by us, then we may cancel your order.
  • You must not pay, or attempt to pay, for Products through any fraudulent or unlawful means.
  • We will provide you with a receipt at time of delivery which specifies the total fees and charges for the Products in the order.